Returns and Warranty Policy
Returns
INTENT PHONE is prepared individually for each order.
For this reason, all sales are final once preparation begins, except where required by applicable consumer protection laws.
We do not accept returns or refunds for:
Change of mind
Dissatisfaction due to intentional limitations
Incompatibility with personal expectations or usage habits
By purchasing INTENT PHONE, you acknowledge that the product is intentionally restricted by design and that these limitations are a core part of the experience.
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Warranty
INTENT PHONE includes the standard manufacturer warranty provided with the underlying hardware, in accordance with local consumer law.
This warranty covers:
Hardware defects
Manufacturing faults not caused by misuse or modification
The warranty does not cover:
Software changes made after delivery
Attempts to bypass intentional limitations
Damage caused by misuse, drops, liquid exposure, or unauthorized modifications
INTENT does not manufacture the hardware but ensures that each device is delivered in proper working condition and prepared to meet the INTENT experience.
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Support
For any issues related to:
Device setup
Core functionality
Clarification of intended use
You may contact INTENT support for guidance.